Monday, 31 August 2020

GAC awarded for After-Sales Excellence by Mitsubishi Motors MEA

General Automotive Company (GAC), the official distributers for Mitsubishi Vehicles in Oman, was recently awarded the ‘3 Star Silver Award’ in the After-Sales Business Excellence Program for the year 2019 by Mitsubishi Motors Middle East and Africa. It received this award for its outstanding after-sales service and customer care, GAC was the only dealership to have received this accolade from the region.

On receiving the award, Manoj Ranade, General Manager of GAC, said, “For GAC to be selected for this award is indeed a great honour. For us to have received this prestigious award is a testament to our commitment to our customers and towards achieving after-sales excellence in Oman. It is also very encouraging for our team here at GAC, for it is their consistent hard work and dedication towards their job and their customers that has truly earned us this recognition.”

The Mitsubishi brand enjoys one of the largest and most loyal customer bases in the sultanate, and for good reason. As its official distributer, GAC is committed to excellence and continues to invest heavily in its employees. As a result, GAC boast a highly motivated and qualified workforce, dedicated to maximising customer satisfaction, right from the moment they walk into the showroom for the first time all the way through every stage of the ownership experience.

"When purchasing a car, after sales service is almost always a key deciding factor. This is because, excellent after sales service ensures a customer a trouble-free ownership experience for years to come. To be sole dealership to have won this award in the region is a source of great pride for us at GAC. It shows the dedication of every member of our team to provide our customers with the highest quality service,” added Ashraf Osman, National Service Manager of GAC.

For more information on the Mitsubishi range of vehicles, visit GAC’s Mitsubishi showrooms in Athaibah, Barka, Sohar, Nizwa and Salalah or follow ‘MitsubishiMotorsOman’ on Facebook or @mitsubishioman on twitter.